Samvaad

Conversational Agents That Sound Human in Every Indian Language

Deploy production-grade agents that work round the clock, follow every instruction, and converse naturally in every major Indian language.

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62M+ Conversations
99.9% Uptime SLA
ISO 27001 Certified
SOC 2 Type II Compliant
Trusted by leading banks, NBFCs, and enterprises across India

Try Our Agents—In Your Language

Call a live demo agent in Hindi, English, or mix both mid-sentence. See how Samvaad handles real conversations.

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Collections Agent

Loan Recovery & Payment Reminders

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Support Agent

24/7 Customer Care

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Lead Qualification

Sales & Insurance Inquiries

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KYC Verification

Document Collection & Onboarding

Proven Across India's Most Demanding Use Cases

Debt Collections

Automate compliant collection calls with audit trails and multilingual conversations.

2.3M+ calls · 34% recovery lift
"Recovery up 34%, fully compliant." — VP Operations, Top 5 NBFC

Lead Qualification

Engage leads instantly, qualify intent, and route prospects to sales.

40% more qualified leads
"Outperforms junior reps on first contact." — Head of Sales, Leading Insurer

WhatsApp Automation

Manage reminders, confirmations, and inquiries at scale.

45% fewer no-shows
"Patients prefer messaging. No-shows dropped 45%." — Ops Head, Healthcare Provider

KYC & Onboarding

Complete verification and document collection conversationally.

3 days → 4 hours
"End-to-end KYC handled via conversation." — Product Lead, Digital Lending

Customer Support

Resolve routine inquiries instantly, freeing agents for complex issues.

70% auto-resolution
"CSAT increased 28% in Tier-2 cities." — CX Head, E-commerce Leader

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The Numbers Behind 62 Million Conversations

62M+
Conversations Processed in Production
20x
ROI in 90 Days
55%
Cost Reduction
<1s
Response Latency
99.9%
Platform Uptime

Built for How India Speaks. Engineered for Enterprises.

The only conversational AI platform designed from the ground up for Indian languages, enterprise scale, and real business outcomes.

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Native Language Intelligence

11 Languages. Natural Code-Switching. Sounds Human.

Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi, Odia, Assamese—plus English. Samvaad understands regional accents, dialects, and code-switching mid-sentence.

  • Life-like multilingual voices with natural intonation
  • Sub-second response latency for real-time conversations
  • Controllable pitch, pace, and tone for brand alignment
  • True code-switching—not sequential translation
"Finally, an AI that understands when my customers switch from Hindi to English and back—sometimes in the same sentence." — CTO, Enterprise Banking
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AI That Executes—Not Just Answers

Connect Your Systems. Let Agents Take Action.

Check balances. Update records. Schedule appointments. Process payments. Samvaad doesn't just chat—it resolves. Connect your systems and let agents take real action.

  • Direct integration with CRM, core banking, payment gateways
  • Multi-agent orchestration for complex workflows
  • Seamless handoffs between specialized agents
  • One conversation replaces five touchpoints
"Our payment collection flow used to require 3 separate calls. Now it's one conversation." — Operations Head, NBFC
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Memory That Matters

Context Retention. Strategic Intelligence. Real Insights.

"I called about this last week." Samvaad remembers. Every conversation becomes strategic intelligence—sentiment trends, emerging issues, intent patterns.

  • Context retention across conversations and channels
  • Adaptive performance based on real-time outcomes
  • Comprehensive analytics and customer sentiment
  • Intent pattern recognition to surface issues early
"We spotted a product defect trend 2 weeks before it hit social media." — VP Customer Experience, Consumer Electronics
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Scale Without Breaking

100 to 100,000 Conversations. Same Performance.

From 100 to 100,000 concurrent conversations without degradation. Pilot to production in under a week. ISO 27001 and SOC 2 Type II certified.

  • Automated testing before every launch
  • 5-7 day pilot to production deployment
  • Handle Diwali volumes or entire loan books
  • Omnichannel: Voice, WhatsApp, Web, SMS
  • India data residency, end-to-end encryption
"We went from pilot to 50,000 daily conversations in 6 days." — Engineering Lead, Fintech Platform

Security, Speed, Scale—From Day One

ISO 27001 certified. SOC 2 compliant. 99.9% uptime. Live in a week.

ISO 27001 Certified SOC 2 Type II GDPR Compliant RBI Guidelines IT Act Compliant India Data Residency
<1s
Response Latency
100K+
Concurrent Conversations
99.9%
Uptime SLA
5-7
Days to Deploy
HD
Voice Quality

Technical Specifications

Response Latency <1 second
Concurrent Capacity 100K+ calls
Uptime SLA 99.9%
Voice Quality HD Audio
Deployment 5-7 days

Security & Compliance

ISO 27001 Certified
SOC 2 Type II Compliant
Data Residency India
Encryption End-to-End
Compliance GDPR, RBI

Sarvam Cloud

Fully managed, automatic scaling, fastest time-to-value

Private Cloud (VPC)

Your security perimeter, our management

On-Premises

Full control, air-gapped for regulated industries

Questions We Hear Most Often

Samvaad agents don't just respond—they understand, act, and resolve. They handle code-switching, take real actions in your systems, and sound completely human. If your chatbot experience involved frustrated customers and "let me transfer you," this is fundamentally different.
Yes. Samvaad is built on Sarvam AI's foundational models trained specifically for Indian languages. We understand code-switching, regional accents, and dialects. This isn't a Western platform adapted for India—it's built for how India actually communicates.
Most customers go from pilot to production in 5-7 days. Our pre-built templates, no-code configuration, and automated testing accelerate what used to take months.
Samvaad connects to your existing systems—CRM, core banking, payment gateways, ticketing platforms. Our agents can check balances, update records, process payments, and trigger workflows. Multi-agent orchestration handles complex processes.
We're ISO 27001 and SOC 2 Type II certified. Every conversation is logged with complete audit trails. India data residency is available. On-premises deployment for air-gapped environments.
Samvaad seamlessly escalates to human agents with full context transfer. The customer never repeats themselves. Your dashboard shows exactly when and why escalations happen.
Pricing is based on conversation volume and features needed. Most customers see 20x ROI within 90 days and 55% cost reduction. Book a demo and we'll show you the exact math for your use case.
Absolutely. Most customers start with one high-volume use case. Once you see results, expanding to additional workflows takes days, not months.

See Samvaad in Action

Get a personalized demo for your business. 30 minutes. No commitment.

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Join India's leading banks, NBFCs, and enterprises already using Samvaad.